Less paperwork. Better care. Complete documentation.
eChart helps healthcare teams document care, manage medications, improve compliance, and keep families informed — from anywhere. The modern charting platform for retirement homes, special care homes, and home care providers.
- No paper binders
- Audit-ready in minutes
- Works on any device
- Onboarding in days, not months
Residents
48
Meds due
22
Notes today
61
Margaret K. · Rm 204
8:00 — Metoprolol given
Henri L. · Rm 118
Vitals: BP 134/82, HR 78
Ruth A. · Rm 212
Incident logged — fall, no injury
Daniel P. · Rm 303
Family note sent
Trusted by care teams across Canada
12+
Hours saved per nurse, per month
90%
Less paper documentation
3×
Faster incident reporting
100%
Audit trail on every record
Indicative outcomes reported by care teams during onboarding.
Why teams switch to eChart
Outcomes you can take to your board, your inspector, and your families.
eChart is built for the daily reality of long-term care — not adapted from a hospital EHR.
Cut documentation time
Charting at the bedside replaces double-entry, end-of-shift catch-up, and lost binders.
Improve continuity of care
Every shift hand-off is grounded in the same up-to-the-minute care record.
Access records from anywhere
Owners, DOCs and on-call nurses can review and act, even when they're off-site.
Stay inspection-ready
Care plans, MARs, incidents and reviews are always organized, dated, and exportable.
Support safer medication practice
Built-in eMAR catches missed doses and gives you a complete administration history.
Keep families connected
Optional family portal lets loved ones see updates without a single extra phone call.
Stop losing paperwork
Nothing gets misfiled, soaked, or shredded. Everything is searchable in seconds.
Strengthen accountability
Every action carries the user, time, and an immutable audit trail.
The platform
One record. Every workflow your team runs.
Replace the binder, the whiteboard, the printed MAR, the spreadsheet — without losing what works for your team.
Resident records
Full demographics, diagnoses, care level, code status, allergies, and history.
Care plans & reviews
Living documents with interventions, goals, and scheduled reviews.
Incidents & follow-ups
Provincial-ready incident reports with structured follow-up actions.
Assessments
RESTORE2, NEWS2, SBARD — built in, scored automatically.
ADLs, rounds & meals
Tap-to-chart workflows for personal support workers.
Scheduling & staff
Shifts, availability, credentials, and expiry tracking in one place.
A medication record your nurses actually want to use.
Replace paper MARs and clunky pharmacy printouts with a clean, mobile-friendly electronic medication administration record. Built around the way nurses and PSWs actually work a med pass.
- Electronic medication administration records with one-tap charting
- Medication scheduling across days, times, and PRN windows
- Missed-dose alerts so nothing slips through a shift change
- Complete audit history — who, what, when, why
- MAR import: pull in your pharmacy MAR without re-typing
- Administration tracking with electronic signatures
Med pass · 0800
Metoprolol 25 mg PO
Margaret K. · 204
Atorvastatin 20 mg PO
Henri L. · 118
Furosemide 40 mg PO
Ruth A. · 212
Acetaminophen 500 mg PRN
Daniel P. · 303
Vitamin D 1000 IU PO
Aileen B. · 106
Compliance & security
Documentation your inspector — and your insurer — will respect.
Security and audit-readiness are not bolt-ons. They sit at the core of every workflow in eChart.
Role-based permissions
Owners, admins, DOCs, nurses, PSWs and family each see what they should — no more.
Full audit logging
Every read, write, and edit is recorded for inspections and internal review.
Secure cloud storage
Encrypted in transit and at rest, hosted in Canadian-friendly regions.
Electronic signatures
Sign off MAR entries, care plan reviews and incident closures.
Facility-level access controls
Multi-site operators isolate data between facilities while keeping head-office oversight.
Privacy by design
Built to support PHIPA, PIPEDA and provincial care-home regulations.
Family portal
Care team
Margaret enjoyed music therapy this afternoon and ate her full lunch.
Dr. Singh — visit summary
Reviewed BP medication, no changes. Next review in 60 days.
Care team
We've scheduled a hair appointment for Friday at 10 a.m.
Keep families informed — without piling more on your team.
A secure family portal lets loved ones see meaningful updates, appointment summaries, and incident notifications. Less time on the phone explaining the same thing five times. More trust, less anxiety.
- Granular per-resident access
- Read receipts on key notes
- Email + in-app delivery
- You choose what's shared
Reporting
The reports your DOC, your board, and your inspector actually ask for.
Paper vs. eChart
Why facilities choose eChart
Side-by-side: what changes the day you go live.
Paper charts
- Locked in a single binder, in one room
- Easy to misfile, soak, or lose
- Hours of double-entry every shift
- Inspector requests trigger a paper hunt
- No history of who changed what
eChart
- Accessible from any device, anywhere
- Backed up automatically in the cloud
- Chart at the bedside in seconds
- Run an inspection-ready report in two clicks
- Immutable audit trail on every record
Return on investment
The math usually pays back in the first quarter.
Indicative ranges for a 60-bed home. Your numbers depend on your team size and current workflow.
| Area | Before | With eChart |
|---|---|---|
| Documentation time | ~3 hrs / nurse / shift | ~1 hr / nurse / shift |
| Printing & paper supplies | $3,000–$8,000 / yr | Near zero |
| Inspection prep | Days of binder pulling | A few clicks |
| Med-error follow-up | Manual review | Auto-flagged + audit trail |
Estimates for illustration; ask for a tailored ROI in your demo.
What care teams say
Built with — and trusted by — long-term care operators.
“Our nurses get the last hour of their shift back. That alone changed how the team felt about charting.”
“Inspection-ready reports in two clicks. We used to spend a full day pulling binders.”
“Families finally feel in the loop without us being on the phone all day.”
Multiple
facilities live on eChart
Thousands
residents supported
Daily
med passes documented in eChart
Pricing
Simple per-bed pricing. No surprise modules.
Implementation, training and migration support are included with every plan.
- Unlimited staff users
- All modules included — eMAR, care plans, incidents, reporting, family portal
- Volume discounts for multi-site operators
- Hands-on onboarding and data migration
- Email and live support, Canadian time zones
Ready to modernize your documentation?
See eChart on your residents, your workflows, your reports. Most teams are live within two weeks.